Airport Parking

Logan Airport Parking Receipt: How to Get, Replace & Use One

Learn how to get, replace, or use a Logan Airport parking receipt — covering lost ticket fees, duplicate requests, business reimbursement, and off-site lot receipt policies.

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a parking garage filled with lots of parked cars — Photo by Mahboba Rezayi on Unsplash

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A Logan Airport parking receipt is the printed or digital proof of payment issued when you exit a Boston Logan International Airport parking facility — either on-airport (Central Parking Garage, Terminal B Garage, or Economy Parking Garage) or at an off-site lot near the airport. You need it to get reimbursed for business travel, to dispute a charge, or to request a duplicate if something goes wrong at the exit plaza.

  • On-airport receipts print automatically at pay stations and exit lanes in the Central Parking Garage, Terminal B Garage, and Economy Parking Garage.
  • Pre-booked receipts are emailed at the time of reservation and retrievable via Massport's parking page.
  • Lost ticket fee at Logan is typically charged at the daily maximum rate for your facility — up to $46/day for Central and Terminal B Garages, or $37/day for the Economy Garage.
  • Off-site lots like Park Shuttle & Fly and Preflight Airport Parking send email confirmations that double as receipts.
  • Business travelers can use their credit card statement as a fallback if no printed receipt is available.
  • Terminal E surface lots are currently closed during construction of the new 5,000-space garage (completion ~2028).

Before you sort out your receipt, make sure you're not overpaying to park. Compare BOS parking rates starting from $18/day on Triply — off-site lots are often less than half the on-airport daily maximum.

How Do You Get a Receipt for Logan Airport Parking?

You get a Logan Airport parking receipt one of three ways: printed at the exit lane, emailed at payment, or downloaded from your online booking account.

At the Central Parking Garage and Terminal B Garage, pay stations on the garage levels let you pay before you walk to your car. After paying, the machine prints a receipt. Hold onto it — you'll need it to exit within a short grace period. The exit lane prints a second receipt when the barrier lifts. At the Economy Parking Garage, the process is the same, but you exit via a different lane after paying at the automated kiosk.

If you paid with a credit or debit card, Massport's system may send an automatic email receipt to the address on file — though this is more reliable when you pre-booked online. Always check your spam folder before assuming the email didn't arrive.

For pre-booked reservations made through Massport's online system, your booking confirmation email serves as the receipt. Log in at the Massport parking reservations page to re-download your confirmation at any time.

What Happens If You Lose Your Logan Airport Parking Receipt?

Losing your ticket at Logan doesn't mean you're stranded — but it will likely cost you the full daily maximum rate for that facility.

Pull up to the exit lane and press the intercom button to speak with a Massport parking attendant. Explain that your ticket is lost. The attendant will charge you the lost ticket rate, which defaults to the daily maximum for whichever garage you're in. For the Central Parking Garage or Terminal B Garage, that's $46/day (verified April 2026). For the Economy Parking Garage, the maximum is $37/day per Massport's published rate schedule.

If you have proof of your arrival time — a boarding pass, airline app confirmation, or credit card transaction from that day — bring it to the attendant. Massport staff can sometimes verify entry records from the gate system and adjust the charge accordingly. Keep any documentation that shows when you arrived at the airport. This is the most effective way to avoid paying the full lost ticket penalty.

How Much Does a Lost Ticket Fee Cost at Logan Airport?

The lost ticket fee at Logan Airport equals the daily maximum rate for the facility where you parked.

Central Parking Garage
Daily Maximum Rate$46/day
Lost Ticket Fee (Typical)Up to $46
Terminal B Garage
Daily Maximum Rate$46/day
Lost Ticket Fee (Typical)Up to $46
Economy Parking Garage
Daily Maximum Rate$37/day
Lost Ticket Fee (Typical)Up to $37

These rates are per Massport's current schedule (verified April 2026). The lost ticket fee is charged per day — so if you parked for five days and lost your ticket, expect to pay up to five times the daily maximum. If you pre-booked online and have your confirmation email, the exit system can often read your license plate and waive the lost ticket charge entirely. This is one strong reason to always pre-book and save your confirmation.

For a full breakdown of how Logan's parking rates stack up, see our Logan Airport parking cost guide with the complete 2026 rate breakdown by lot.

How Can You Request a Duplicate Logan Airport Parking Receipt?

You can request a duplicate receipt by contacting Massport's parking customer service directly after your departure.

The best starting point is the Massport parking page, which lists current contact options for parking support. When you reach out, have the following ready:

  • Your entry and exit date and time
  • Your license plate number
  • The facility name (Central Parking, Terminal B Garage, or Economy Parking)
  • Your payment method (last four digits of card if applicable)
  • Any booking confirmation number if you pre-booked

Massport retains transaction records, but the window for retrieving records is not publicly specified — act as soon as possible after your trip. If you pre-booked through Massport's online system, your receipt is available in your account dashboard. For third-party bookings through platforms like Triply, check your booking confirmation email or log into the booking platform's account portal.

What Does a Valid Logan Airport Parking Receipt Include?

A valid Logan Airport parking receipt should contain enough detail to satisfy a business expense report or a payment dispute.

Here's what a complete receipt from Massport's on-airport facilities typically includes:

  • Massport branding and facility name (e.g., Central Parking Garage)
  • Entry date and time
  • Exit date and time
  • Total duration (hours and days parked)
  • Itemized charges (daily rate, any partial-day additions)
  • Total amount charged
  • Payment method (credit card type and last four digits)
  • Transaction or ticket number

For business expense reimbursement, most corporate travel policies require the merchant name, date, amount, and payment method — all of which appear on a standard Massport receipt. If your company requires an itemized receipt and you only have a credit card statement, see the next section for how to handle that situation.

How Do You Get a Logan Parking Receipt for Business Expense Reimbursement?

Business travelers can use several options to document Logan Airport parking costs for reimbursement — even without the original printed receipt.

The most straightforward option is the printed exit receipt from the garage pay station. This is a standard itemized receipt and satisfies most corporate expense systems. If you pre-booked parking online, your booking confirmation email is also acceptable documentation — it shows the facility, dates, and amount charged.

If you have neither, your credit card or bank statement showing the Massport parking charge is a widely accepted fallback. Most corporate travel reimbursement policies allow bank statements for parking when a receipt is unavailable. Label the line item clearly and attach any supporting documentation (like your flight itinerary) to help the approver verify the dates and location.

For recurring business travel, consider pre-booking through Massport every time. The system stores your transaction history, making receipt retrieval fast. Off-site lots like Preflight Airport Parking Boston and Park Shuttle & Fly also send email confirmations at booking and at check-out — these work well as receipts for expense reports. If you're trying to cut the daily cost while keeping clean documentation, our off-site Logan Airport parking guide covers the best-value lots near BOS with full pricing details.

One more tip for business travelers: TSA PreCheck can save you time at the checkpoint. Visit TSA PreCheck enrollment if you haven't already — it's one less thing to stress about when you're rushing through Terminal B or Terminal E.

What Are the Best Ways to Avoid Losing Your Logan Airport Parking Receipt?

The single best habit is to pre-book your parking so the receipt is already in your inbox before you arrive at the airport.

Here are practical steps that eliminate the most common receipt problems:

  1. Pre-book online. Massport's system and third-party platforms like Triply email your confirmation immediately. That email is your receipt, and it can't be lost in a jacket pocket.
  2. Use the FlyLogan app. The app lets you manage your Logan parking booking digitally. See our Logan Airport parking app guide for a full walkthrough of how it stores and retrieves booking records.
  3. Take a photo of your printed ticket when you enter the garage. A photo on your phone is accepted as backup proof of entry time.
  4. Pay by card, not cash. Card transactions create a digital record. Cash payments leave no trail if your ticket disappears.
  5. Screenshot or save your email confirmation to your phone's camera roll before you travel. You won't need to rely on Wi-Fi at the exit plaza.
  6. Use the pay-before-you-leave kiosks. Pay at the garage kiosk rather than at the exit lane — it gives you a receipt in hand before you reach the barrier.

Logan's Central Parking Garage holds approximately 18,000 vehicles across all Logan facilities per Massport data. In a structure that large, receipt management matters — especially during busy travel periods when exit lanes are staffed but backed up.

How Does Receipt Retrieval Work for Off-Site Logan Airport Parking?

Off-site parking operators near Logan handle receipts differently from Massport's on-airport garages — and in many cases, the process is simpler.

Most off-site lots near Boston Logan send an email confirmation at booking that includes your reservation details, price, and cancellation policy. This confirmation is your primary receipt. When you check out, many operators also send a post-stay receipt or payment confirmation by email. Below is a quick comparison of how the major off-site lots handle receipts:

Park N Boston
Rate$18/day
Receipt MethodEmail confirmation at booking
Lost Ticket PolicyContact lot directly
Park Shuttle & Fly
Rate$20/day
Receipt MethodEmail confirmation; rewards account history
Lost Ticket PolicyNo-move policy; plate logged at entry
Preflight Airport Parking Boston
Rate$22/day
Receipt MethodEmail confirmation; loyalty account portal
Lost Ticket PolicyPlate on file at check-in
Embassy Suites Boston at Logan Airport
Rate$24/day
Receipt MethodHotel folio or Park-Sleep-Fly confirmation
Lost Ticket PolicyHotel front desk can reprint
Hilton Boston Logan Airport
Rate$28/day
Receipt MethodHotel folio; Park-Sleep-Fly confirmation
Lost Ticket PolicyHotel front desk can reprint

Park Shuttle & Fly logs your license plate at check-in, which means the lot has a record of your arrival and stay even without a physical ticket. Preflight Airport Parking Boston offers real-time shuttle tracking and a loyalty program — your account history stores past transactions. Hotel-based lots like the Embassy Suites Boston at Logan Airport and Hilton Boston Logan Airport can reprint your parking charges through the hotel billing system.

Off-site lots range from $18/day (Park N Boston) to $28/day (Hilton Boston Logan Airport) — compared to up to $46/day at the Central Parking Garage on-airport. That's a potential saving of more than 60% for long stays. For more options, browse the full list in our Boston Logan long-term parking guide.

If you're trying to find the best deal before your next BOS trip, search and compare all Logan Airport parking options on Triply — including off-site lots with free cancellation and digital receipts ready the moment you book.

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