DFW Airport Parking Office: Location, Hours & Employee Parking 2026

The DFW Airport Parking Office is the official administrative hub for employee parking privileges, hangtag issuance, and parking policy enforcement at Dallas/Fort Worth International Airport. The Employee Parking Office (EPO) is located in Terminal B, upper level near Gate B26. The general parking customer service line is (972) 973-3112, and you can also reach the parking team by email at finparkingrev@dfwairport.com. If you're a traveler looking for the cheapest public parking at DFW — not employee services — off-site lots start at $6.95/day with a free shuttle.

• Location: Terminal B, upper level, near Gate B26 (employee/contractor services)
• Public parking phone: (972) 973-3112 | Email: finparkingrev@dfwairport.com
• On-airport rates: Remote Parking $10/day, Express Parking $10–$15/day, Terminal Garages $27/day
• Off-site rates: From $6.95/day with free shuttle — up to 50% cheaper than on-airport options (based on current Triply rates)
• Employee parking: Requires a Parking Privilege Application and an approved hangtag before using designated lots
• After-hours issues: Use the DFW Airport Connected app or call the general line — a supervisor is typically reachable 24/7 for emergencies
• 2026 construction note: DFW's $12+ billion expansion program is ongoing — no parking closures expected, but allow extra time for roadway detours

Not an airport employee? Compare DFW public parking rates from $6.95/day on Triply and lock in your spot before your trip.

Back to DFW Airport Parking: The Complete Dallas Fort Worth Parking Guide 2026

Where Is the DFW Airport Parking Office Located?

The Employee Parking Office (EPO) at DFW Airport is on the upper level of Terminal B, near Gate B26. Terminal B is one of five active terminals at Dallas/Fort Worth International Airport and serves American Airlines and American Eagle flights. The EPO handles parking privilege applications, hangtag distribution, and account-related issues for airport employees and contractors.

To reach the EPO from the main airport entrance, enter Terminal B from International Parkway (the main airport spine road), take the escalators or elevators to the upper level, and follow signage toward the B20–B30 gate area. If you're coming from another terminal, the free Skylink people mover connects all terminals airside every 2 minutes, 24/7 — but note this is post-security. Ground-level landside access requires driving or walking between terminal buildings.

The general public parking customer service contact — for billing questions, lost tickets, and non-employee issues — is handled by phone at (972) 973-3112 or by email. This is separate from the in-person EPO, which focuses exclusively on workforce parking accounts.

What Are the DFW Employee Parking Office Hours and Contact Information?

The Employee Parking Office operates during standard business hours on weekdays. Based on current airport operations, the EPO is typically open Monday through Friday, with reduced or no walk-in service on weekends and major holidays. Always confirm hours before making a trip — holiday schedules may differ.

• Typical weekday hours: Monday–Friday, regular business hours (confirm in advance)
• Weekend/holiday hours: Limited or closed — call ahead
• General parking phone: (972) 973-3112
• Parking email: finparkingrev@dfwairport.com
• Official parking page: dfwairport.com/park

For non-urgent questions about public parking — such as daily rates or reservation issues — email is often the fastest route. The phone line handles a high volume of calls, so mid-morning on weekdays (Tuesday through Thursday) is typically the best time to reach a live agent with minimal hold time.

How Do You Apply for Employee Parking at DFW Airport?

Getting employee parking privileges at DFW requires completing a Parking Privilege Application before you can use any designated employee lot. The process is managed by the DFW Airport Board — the joint governing authority of the cities of Dallas and Fort Worth.

Here's how the process typically works:

1. Obtain the application form — Available at the Employee Parking Office in Terminal B or through your employer's HR or badging department. Some employers provide the form digitally.
2. Complete employer verification — Your supervisor or HR manager must confirm your employment status, role, and work schedule at DFW.
3. Submit supporting documents — You'll typically need a valid DFW access badge, government-issued ID, and vehicle registration for each vehicle you want to register.
4. Submit to the EPO — Bring completed forms to Terminal B, upper level near B26, during office hours. Some applications may be submitted by your employer's designated liaison.
5. Processing period — Applications typically take several business days to process. The EPO will notify you or your employer once approved.
6. Pick up your hangtag — Once approved, collect your employee parking hangtag in person at the EPO. You must show valid ID at pickup.

Processing timelines can vary based on application volume. Submit your application well before your start date to avoid delays. If you're a contractor or concessionaire rather than a direct DFW Board employee, your company's site manager or facilities coordinator usually handles batch applications — check with your employer first before visiting the EPO directly.

Which Employees and Partners Are Eligible for DFW Employee Parking?

DFW Airport serves a massive workforce. According to DFW's facts and figures, the airport is one of the largest employment centers in North Texas. Parking eligibility generally falls into these categories:

• DFW Airport Board employees — Full-time and part-time staff employed directly by the airport authority. Highest priority for lot assignments and typically eligible for all designated employee areas.
• Airline employees (American Airlines, American Eagle, Delta, United, Southwest, and all other carriers at DFW) — Eligible through their respective airline's parking agreement with the airport. Verify through your airline HR department.
• TSA and federal government personnel — Federal employees stationed at DFW typically have separate arrangements coordinated through their agency. The EPO can direct you to the correct contact.
• Concessionaires and retail staff — Employees of restaurants, shops, and services operating inside DFW terminals. Eligibility depends on your employer's contract with the airport.
• Construction contractors — With DFW's $12+ billion expansion underway (including the new $4 billion Terminal F and a $3 billion Terminal C renovation), thousands of contract workers are on-site. Contractor parking is typically handled through the general contractor's site office, not the EPO directly.

If you're unsure which category applies to you, contact the EPO by phone before visiting in person. This saves time and ensures you bring the right documents.

How Do You Get, Use, and Replace Your DFW Employee Parking Hangtag?

The employee parking hangtag is your physical permit for accessing designated employee lots at DFW. You must display it visibly from your rearview mirror whenever your vehicle is parked in an employee area.

Hangtag Rules and Renewal

• Hangtags are vehicle-specific — one tag per registered vehicle. Do not transfer tags between vehicles without updating your account.
• Tags must be displayed face-forward and visible from outside the vehicle at all times while parked.
• Hangtags typically have an expiration date tied to your employment or access badge renewal. Watch for expiration reminders from your employer or the EPO.
• Expired tags can result in a parking citation even in employee lots — renew before the expiration date.

Lost or Stolen Hangtag Replacement

If your hangtag is lost or stolen, report it to the EPO immediately. A replacement requires a visit to Terminal B during office hours. Bring your DFW access badge and photo ID. The EPO will deactivate the old tag to prevent misuse. There may be a replacement fee — confirm the current amount when you contact the office, as fees can change.

How Does the Employee Shuttle Service Work at DFW Airport?

Employee lots at DFW are served by dedicated shuttle routes that connect to each terminal. Shuttle frequency and hours vary by lot assignment — confirm your specific route when you pick up your hangtag.

For general reference, DFW's Remote Parking shuttle (which serves both public and some employee-adjacent areas) runs every 15–20 minutes, 24/7, per the airport's official remote parking page. Employee-specific shuttles may run on a similar or more frequent schedule depending on shift patterns and lot location.

A few practical tips for using the employee shuttle:

• Check the DFW Connected app for real-time shuttle tracking — it covers both public and employee routes at the airport.
• Allow at least 20–30 extra minutes before your shift for the lot-to-terminal commute, especially during busy periods like holidays or summer travel peaks.
• During DFW's ongoing construction activity, some roadway detours are possible. Add a buffer on days with active road work near your lot entrance.
• If a shuttle is delayed or doesn't arrive, the EPO or your employer's transportation coordinator should be your first call.

For public travelers using DFW's Remote South lot (which serves Terminals A and E), the remote shuttle runs every 15–20 minutes with free service. You can read the full breakdown in our guide to DFW Airport Parking South Remote.

What Should You Do If the Parking Office Is Closed or You Have an After-Hours Issue?

The EPO keeps standard weekday hours, which creates gaps for employees on early morning, overnight, or weekend shifts. Here's what to do if you have an urgent issue and the office is closed:

• Call the general DFW parking line: (972) 973-3112. A parking supervisor is typically reachable for emergencies even outside EPO hours.
• Email the parking team: finparkingrev@dfwairport.com. For non-emergencies, a detailed email often gets a response by the next business day.
• Contact your employer's HR or security desk: For access badge–related issues that affect parking access, your employer's on-site team may have direct escalation contacts.
• Use the DFW Airport Connected app: Helpful for shuttle tracking and general navigation during off-hours when live staff aren't available.
• For parking citations issued after hours: Do not attempt to dispute a citation on the spot. Note the citation number, time, and lot location. Contact the EPO on the next business day to begin the appeal process.

If you're a contractor or airline employee and your hangtag or access doesn't work after hours, your site manager or airline operations desk is typically the fastest escalation path — not the EPO, which may not have staff available outside office hours.

DFW Employee Parking Lots: Locations, Maps, and Terminal Access Guide

DFW operates designated employee lots separate from the public parking areas. The main employee lot commonly referenced is North 1E, located on the north side of the airport campus. Exact lot assignments depend on your employer and the access level tied to your badge.

Here's how employee lots relate to each terminal for shuttle access (based on the airport's general terminal service areas):

All five terminals at DFW are also connected airside by the free Skylink people mover, which runs every 2 minutes, 24/7. Employees who need to move between terminals post-security can use Skylink rather than returning to the lot and taking another shuttle.

With DFW's active construction program — including the Terminal A expansion (anticipated late 2026) and Terminal C renovation (phase opening mid-2026) — some internal roadways near the north side of the campus may be subject to temporary detours. No employee lot closures are expected, but always check for posted signage at your lot entrance.

For a deeper look at how DFW's parking rates compare across all lot types, see the DFW Airport Parking Rates & Cost Guide 2026. And if you're weighing long-term or weekly stays — relevant for airline crews on multi-day layovers — the DFW Long-Term Parking guide covers your best options in detail.

Public Parking vs. Employee Parking at DFW: Quick Cost Comparison

Understanding how employee parking rates compare to public options helps you make the right call — especially if your employment status changes or you need to park as a visitor on a non-work day.

Public travelers can save up to 50% by pre-booking through dfwairport.com/park (verified May 2026). Off-site options like Ausby at $6.95/day push savings even further. The DFW Airport Parking Deals & Discount Codes guide covers every active promo code and coupon available this year.

If you're not eligible for employee parking and need a reliable, affordable spot near DFW, compare all DFW parking options — from $6.95/day — on Triply and reserve before rates fill up.